ROBIN HOOD CAR HIRE WELCOMES YOU
Welcome to our ACCIDENT MANAGEMENT COMPANY,Expertly managing non-fault accidents, at no cost to you.
We handle everything from start to finish.
ALL ABOUT ROBIN HOOD CAR HIRE
We’re a leading UK Accident Management Company founded in 2013. we have improved our processes to address all elements of our customers' non-fault claims. We consistently invest in staying proactive to secure the most favorable results for you. Our proficient team manages each stage, starting from the initial assessment to the ultimate settlement, ensuring a smooth and comprehensive procedure tailored to your needs.
THE BETTER NON-FAULT CLAIM ALTERNATIVE TO YOUR OWN INSURANCE
Some people are under the impression that contacting their insurance company immediately after a non-fault accident is essential. However, when comparing the two available options, Accident Management is the more beneficial choice.
*Robin Hood Car Hire*
✅Comparable replacement:
We offer an equivalent substitute throughout the entire claim period.
✅No policy excess:
No excess is needed to initiate a non-fault claim.
✅NCB unaffected:
We refrain from making a claim on your policy, ensuring that your No Claims Bonus remains intact.
✅Manufacturer-approved parts:
Our repair network strictly employs manufacturer-approved parts and paint for all repairs.
✅Dedicated claims handler:
You will be assigned a dedicated claims handler who will assist you throughout the entire process, from start to finish.
✅On your side:
Our main focus is to offer our customers the optimal accident resolution.
*Your own insurance company*
❌ Standard courtesy car:
A standard courtesy car will be available, but its availability is not guaranteed for the entire claim duration.
❌ Charged policy excess:
Your insurance provider will apply your individual policy excess when processing a claim.
❌ NCB at risk:
The claim is first raised against your own policy, which could impact your No Claims Bonus.
❌ Insurance-approved parts:
Parts and paint approved by insurance prioritise saving costs.
❌ Generic call centres:
It's unlikely that you will speak to the same person twice when reaching out, and you can expect long waiting times during phone calls.
❌ Cost saving priorities:
Insurance companies prioritize saving costs over customer convenience.
WHY PEOPLE CHOOSE AN ACCIDENT MANAGEMENT COMPANY
People opt for accident management companies as they prove to be the most advantageous choice following a non-fault accident. In such situations, drivers face a decision between filing a non-fault claim either with their insurance provider or through an accident management company.
Using their personal insurance for a claim could have negative consequences for them:
•Even if the driver is not responsible, the claim is first processed through their own insurance policy, affecting their No Claims Bonus and future insurance renewal.
•The driver typically needs to cover their policy excess to file a claim.
•The courtesy car offered may not match their own vehicle and is not guaranteed.
• Repairs approved by the insurer might not meet expectations, focusing more on cost than quality.
This is where accident management companies come in, offering a fairer and more equitable solution for individuals involved in accidents where they are not at fault.
THE STEP-BY-STEP PROCESS
From the first report of the accident to the ultimate settlement of your claim, we will lead you through every stage, guaranteeing a seamless and hassle-free journey. Our procedure is crafted to manage all aspects on your behalf.
1. First steps and starting a claim
The initial steps you take hold significance as they can shape the course of the entire claims process.
Safety
Ensure to check for injuries and contact emergency services if anyone is injured.
Evidence
Staying calm and collecting all essential information and evidence is vital.
Liability
Once everyone's safety is secured, make sure to evaluate and verify that the accident was not caused by you.
Contact
Contact Robin Hood Car Hire to initiate your non-fault claim.
Initiation
We will start your claim by documenting all the details of the accident. After that, a dedicated claims handler will be assigned to you to oversee your claim every step of the way.
2. 24/7 ROADSIDE RECOVERY
If you are stuck at the roadside after the accident, we will provide accident recovery at no cost to you.
Dispatch the recovery team
Our recovery team will be promptly dispatched and reach your location without any delay.
Securing your vehicle
The initial step is to securely prepare your vehicle for transportation.
Accident scene clean-up
Our team will tidy up the accident site by gathering vehicle parts and removing debris.
Storing your vehicle
We will transport your vehicle to the closest secure facility, where it will be stored safely until it is ready for repair or salvage, depending on its condition.
3. A COMPARABLE VEHICLE REPLACEMENT
Your immediate worry might be, "I’m stuck without a car!". That's where our vehicle Replacement service comes in.
Comparable hire vehicle
We will supply you with a car that matches the specifications of your current vehicle. You shouldn't be left without one.
Delivering to your door
We will bring the replacement vehicle straight to your door within 24 hours* of your contact with us.
Replacement duration
You have full access to the hired vehicle throughout your claim, in case your own vehicle is in need of repair or unavailable for use.
End of claim collection
After the claim process is complete and you're back on the road, we will retrieve the replacement car directly from you.
4. REPAIRING OR REPLACING YOUR VEHICLE
Our focus after the accident is to arrange the repair of your damaged vehicle or replacement of your written off vehicle.
repair network
Our chain of repair garages provides convenient local repairs that avoid the limitations of hectic schedules and extended wait times.
Valuation settlement
If your vehicle is declared a total loss, we advocate for an equitable pre-accident market valuation and settlement for your claim.
Accredited repairs
Our repair network is BSI Kitemark Accredited. Repairs use only NEW, manufacturer-approved paints and parts.
Transparent process
Your claims handler will ensure you are consistently informed about the progress of your repair or valuation for write-off.
5. CONCLUDING YOUR NON-FAULT CLAIM
Your dedicated claims handler will provide guidance and support from the beginning, ensuring a smooth journey all the way to the successful conclusion of your claim.
Claiming back the costs
We will recover all costs from the third-party insurer, so there will be no expenses for you.
Fighting for liability
Liability plays a crucial role in your non-fault claim, and we are dedicated to advocating for non-fault liability at every stage of the process.
Concluding your claim
Your claim has been resolved successfully, allowing you to resume your usual activities smoothly with minimal interruption.
One of our advisors will call you back. Alternatively, call us now on 07857 286720
FREQUENTLY ASKED QUESTIONS
DO ROBIN HOOD CAR HIRE OPERATE NEAR ME?
We operate across the entirety of the UK. We are proud to be able to offer nationwide reliable, quick, and convenient accident management services.
HOW DO I KNOW IF AN ACCIDENT WASN’T MY FAULT?
Establishing fault isn’t always clear cut, as sometimes circumstances of an accident aren’t easily definable.
By gathering evidence at the scene that proves you weren’t the at-fault driver, you have a better chance of proving non-fault.
If the circumstances surrounding the accident are hard to define with evidence from the scene, establishing non-fault might come down to other evidence like witness testimony or third-party evidence.
DO I NEED A CLAIMS MANAGEMENT COMPANY?
Strictly speaking, you don’t necessarily NEED to go through accident management, but we strongly advise that you do.
We specialise in managing non-fault claims after road traffic accidents and have years of quality experience.
Claiming non-fault through an accident management company is the most beneficial option for you because there’s no need to pay insurance excess or lose your No Claims Bonus, you will quickly receive a comparable replacement vehicle at no cost to you, and there will be no claims against your insurance policy, with all costs covered by the insurance of the at-fault party.